{"id":9,"date":"2023-05-19T06:31:19","date_gmt":"2023-05-19T04:31:19","guid":{"rendered":"https:\/\/demosites.royal-elementor-addons.com\/home-care-v1\/?page_id=9"},"modified":"2026-04-12T13:25:47","modified_gmt":"2026-04-12T18:25:47","slug":"appointment","status":"publish","type":"page","link":"https:\/\/www.fundacioncanitasdoradas.com\/?page_id=9","title":{"rendered":"PQRS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-447ce7d elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"447ce7d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-103d50f\" data-id=\"103d50f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0911d2 elementor-widget elementor-widget-heading\" data-id=\"c0911d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PQRS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-662fdd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"662fdd8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e6014a2\" data-id=\"e6014a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8fe4031 elementor-widget elementor-widget-heading\" data-id=\"8fe4031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PQRS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-829268c elementor-widget elementor-widget-heading\" data-id=\"829268c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tu opini\u00f3n fortalece nuestro cuidado<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-df96c1d\" data-id=\"df96c1d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f30ecb elementor-widget elementor-widget-heading\" data-id=\"2f30ecb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">En la Fundaci\u00f3n Canitas Doradas, trabajamos bajo una Misi\u00f3n clara: brindar un cuidado integral y humano basado en la dignidad. Por ello, hemos habilitado este espacio para escucharte. Tu retroalimentaci\u00f3n es la herramienta principal para alcanzar nuestra Visi\u00f3n de ser el hogar geri\u00e1trico referente en excelencia y calidez humana en el Valle del Cauca.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed19405 elementor-widget elementor-widget-heading\" data-id=\"ed19405\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nuestro Compromiso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2367453 elementor-widget elementor-widget-heading\" data-id=\"2367453\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Queremos garantizar que cada residente y su familia se sientan escuchados. Este canal est\u00e1 dise\u00f1ado para recibir tus comentarios de manera formal, asegurando un seguimiento profesional y transparente.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-377efd6 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"377efd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-286a8ea elementor-widget elementor-widget-spacer\" data-id=\"286a8ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b3779f elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"2b3779f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e98c309\" data-id=\"e98c309\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fe8c3c elementor-widget elementor-widget-heading\" data-id=\"1fe8c3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Para nosotros es importante que sepas qu\u00e9 est\u00e1s radicando<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-333542b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"333542b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-02b0511\" data-id=\"02b0511\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6088a2a elementor-widget elementor-widget-image-box\" data-id=\"6088a2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Petici\u00f3n<\/h3><p class=\"elementor-image-box-description\">Es una solicitud de informaci\u00f3n o una actuaci\u00f3n sobre un servicio espec\u00edfico.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-49aa905\" data-id=\"49aa905\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b7a92c elementor-widget elementor-widget-image-box\" data-id=\"4b7a92c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Queja<\/h3><p class=\"elementor-image-box-description\">Manifestaci\u00f3n de inconformidad por la conducta de un colaborador o la atenci\u00f3n recibida.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-dd904db\" data-id=\"dd904db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-206ca96 elementor-widget elementor-widget-image-box\" data-id=\"206ca96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Reclamo<\/h3><p class=\"elementor-image-box-description\">Expresi\u00f3n de insatisfacci\u00f3n por el incumplimiento de un servicio o deficiencia en las instalaciones.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-43f6357\" data-id=\"43f6357\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42250a4 elementor-widget elementor-widget-image-box\" data-id=\"42250a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Sugerencia<\/h3><p class=\"elementor-image-box-description\">Una idea o propuesta para mejorar nuestros procesos y el bienestar de los abuelitos.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-f2100bd e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"f2100bd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-170e2a4 elementor-widget elementor-widget-shortcode\" data-id=\"170e2a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1410-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"1410\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F9#wpcf7-f1410-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1410\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1410-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"pqrs-container\">\n\t<div class=\"row\">\n\t\t<p><label> Tipo de Solicitud (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipo-solicitud\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"tipo-solicitud\"><option value=\"\">Seleccione una opci\u00f3n<\/option><option value=\"Petici\u00f3n\">Petici\u00f3n<\/option><option value=\"Queja\">Queja<\/option><option value=\"Reclamo\">Reclamo<\/option><option value=\"Sugerencia\">Sugerencia<\/option><option value=\"Felicitaci\u00f3n\">Felicitaci\u00f3n<\/option><\/select><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<p><label> Nombre Completo (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nombre-completo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ej: Juan P\u00e9rez\" value=\"\" type=\"text\" name=\"nombre-completo\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col\">\n\t\t\t<p><label> Documento de Identidad (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"documento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"C.C. \/ C.E.\" value=\"\" type=\"text\" name=\"documento\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col\">\n\t\t\t<p><label> Tel\u00e9fono de Contacto (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"300 000 0000\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<p><label> Correo Electr\u00f3nico (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"correo@ejemplo.com\" value=\"\" type=\"email\" name=\"email\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<p><label> Sede Relacionada<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"sede\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"sede\"><option value=\"Sede El Ed\u00e9n (Pance)\">Sede El Ed\u00e9n (Pance)<\/option><option value=\"Sede La Villa (Pance)\">Sede La Villa (Pance)<\/option><option value=\"No aplica \/ General\">No aplica \/ General<\/option><\/select><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<p><label> Detalles de su solicitud (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mensaje\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Escriba aqu\u00ed los detalles...\" name=\"mensaje\"><\/textarea><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<p><label> Adjuntar soporte (opcional - PDF, JPG, PNG)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"archivo-soporte\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"archivo-soporte\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row compliance\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-data\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-data\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Acepto la <a href=\"\/politica-privacidad\" target=\"_blank\">pol\u00edtica de tratamiento de datos personales<\/a>.<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row submit-button\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar Solicitud\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ea7d63c elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"ea7d63c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ed483d0 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"ed483d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0198cc elementor-widget elementor-widget-image\" data-id=\"c0198cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"855\" height=\"1000\" src=\"https:\/\/www.fundacioncanitasdoradas.com\/wp-content\/uploads\/2023\/05\/pic-32-1.jpg\" class=\"attachment-full size-full wp-image-1004\" alt=\"\" srcset=\"https:\/\/www.fundacioncanitasdoradas.com\/wp-content\/uploads\/2023\/05\/pic-32-1.jpg 855w, https:\/\/www.fundacioncanitasdoradas.com\/wp-content\/uploads\/2023\/05\/pic-32-1-257x300.jpg 257w, https:\/\/www.fundacioncanitasdoradas.com\/wp-content\/uploads\/2023\/05\/pic-32-1-768x898.jpg 768w\" sizes=\"(max-width: 855px) 100vw, 855px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c872949\" data-id=\"c872949\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd98948 elementor-widget elementor-widget-heading\" data-id=\"cd98948\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tiempos de Respuesta<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fa3752 elementor-widget elementor-widget-heading\" data-id=\"0fa3752\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">De acuerdo con la normativa vigente, nuestro equipo administrativo dar\u00e1 respuesta a tu solicitud en un plazo m\u00e1ximo de 15 d\u00edas h\u00e1biles. La respuesta ser\u00e1 enviada al correo electr\u00f3nico proporcionado en el formulario.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3155f19 elementor-widget elementor-widget-heading\" data-id=\"3155f19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfNecesitas atenci\u00f3n inmediata?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b300f48 elementor-widget elementor-widget-heading\" data-id=\"b300f48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Si tu solicitud requiere atenci\u00f3n urgente de car\u00e1cter m\u00e9dico o administrativo, por favor comun\u00edcate directamente a nuestra l\u00ednea de atenci\u00f3n: +57 317 851 6959.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PQRS PQRS Tu opini\u00f3n fortalece nuestro cuidado En la Fundaci\u00f3n Canitas Doradas, trabajamos bajo una Misi\u00f3n clara: brindar un cuidado integral y humano basado en la dignidad. Por ello, hemos habilitado este espacio para escucharte. Tu retroalimentaci\u00f3n es la herramienta principal para alcanzar nuestra Visi\u00f3n de ser el hogar geri\u00e1trico referente en excelencia y calidez humana en el Valle del Cauca. Nuestro Compromiso Queremos garantizar que cada residente y su familia se sientan escuchados. Este canal est\u00e1 dise\u00f1ado para recibir tus comentarios de manera formal, asegurando un seguimiento profesional y transparente. Para nosotros es importante que sepas qu\u00e9 est\u00e1s radicando Petici\u00f3n Es una solicitud de informaci\u00f3n o una actuaci\u00f3n sobre un servicio espec\u00edfico. Queja Manifestaci\u00f3n de inconformidad por la conducta de un colaborador o la atenci\u00f3n recibida. Reclamo Expresi\u00f3n de insatisfacci\u00f3n por el incumplimiento de un servicio o deficiencia en las instalaciones. Sugerencia Una idea o propuesta para mejorar nuestros procesos y el bienestar de los abuelitos. Tiempos de Respuesta De acuerdo con la normativa vigente, nuestro equipo administrativo dar\u00e1 respuesta a tu solicitud en un plazo m\u00e1ximo de 15 d\u00edas h\u00e1biles. La respuesta ser\u00e1 enviada al correo electr\u00f3nico proporcionado en el formulario. \u00bfNecesitas atenci\u00f3n inmediata? Si tu solicitud requiere atenci\u00f3n urgente de car\u00e1cter m\u00e9dico o administrativo, por favor comun\u00edcate directamente a nuestra l\u00ednea de atenci\u00f3n: +57 317 851 6959.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.fundacioncanitasdoradas.com\/index.php?rest_route=\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fundacioncanitasdoradas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fundacioncanitasdoradas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fundacioncanitasdoradas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fundacioncanitasdoradas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9"}],"version-history":[{"count":15,"href":"https:\/\/www.fundacioncanitasdoradas.com\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":1607,"href":"https:\/\/www.fundacioncanitasdoradas.com\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions\/1607"}],"wp:attachment":[{"href":"https:\/\/www.fundacioncanitasdoradas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}